Privacy policy
Welcome to “SmartBITE”!
Last updated: 2026-02-25
We value your privacy and aim to ensure that your personal data is processed responsibly, securely, and in compliance with the applicable laws of the Republic of Lithuania and the European Union.
This Privacy Policy explains how we collect, use, store, and process your personal data when you use our online store, services, or contact us.
This policy is prepared in accordance with:
- General Data Protection Regulation (EU) 2016/679 (GDPR)
- Law on Legal Protection of Personal Data of the Republic of Lithuania
- Electronic communications and consumer protection legislation
1. What personal data we collect
1.1 Data you provide directly
- Full name
- Email address
- Phone number
- Delivery address
- Payment information (full payment details are not stored by us — they are processed by payment service providers)
- Order history
- Communication content (messages, inquiries)
1.2 Automatically collected data
- IP address
- Browser type
- Device information
- Website browsing behavior (cookies)
2. Purpose of data processing
We use your data for:
- Order processing and fulfillment
- Product delivery
- Customer service
- Invoice issuance and accounting
- Payment processing
- Improving website functionality
- Compliance with legal obligations
- Fraud prevention and security
With your consent, data may also be used for marketing communications.
3. Orders and payments
We accept payments via credit/debit cards and electronic banking.
Payments are processed only in euro currency (EUR) and handled through our partner “Montonio Finance”, UAB.
Payments can be made via electronic banking services including Swedbank, SEB, Luminor, Citadele, Revolut, Artea, LVH, N26. Payments are also accepted via Visa and Mastercard payment cards, as well as Apple Pay and Google Pay.
Therefore, your personal information required for payment execution and confirmation will be securely transferred to “Montonio Finance”, UAB in accordance with applicable data protection requirements.
4. Legal basis for processing
Your data is processed based on:
- Contract performance (order fulfillment)
- Legal obligations (accounting, taxation)
- Legitimate interest (security, customer service)
- Your consent (marketing, newsletters)
5. Data retention period
We retain personal data only as long as necessary:
- Order data — up to 10 years (according to accounting requirements)
- Marketing data — until consent is withdrawn
- Customer support communication — up to 3 years
6. Data sharing with third parties
Your data may be shared only when necessary:
- Payment service providers (e.g., “Montonio Finance”, UAB)
- Courier and delivery partners
- IT systems and hosting service providers
- Accounting service providers
- Public authorities when required by law
We ensure GDPR compliance with all partners.
7. Data security
We implement technical and organizational security measures:
- SSL encryption
- Access control
- Protection against unauthorized access or data loss
8. Your rights
Under GDPR you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of data (“right to be forgotten”)
- Restrict data processing
- Object to data processing
- Data portability
- Withdraw consent
To exercise these rights, please contact us at info@smartbite.lt.
9. Cookies
Cookies are used on the website to:
- Ensure website functionality
- Analyze visitor traffic
- Improve user experience
More detailed information is provided in the Cookie Policy.
10. Minors
Our services are not intended for individuals under the age of 14. We do not knowingly collect personal data from minors without parental or guardian consent.
11. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy. The updated version will always be published on the website with the revision date indicated.
Company information
Smart Bite, MB
Company code: 307438545
Address: Radutės g. 24-1, LT-42109 Rokiškis, Lithuania
Phone: +37061086007
Email: info@smartbite.lt
